FAQ

EBSI GO!

Stocks

What are the informations of CCASS?

Broker CCASS participant name : Everbright Securities Investment Services (HK) Limited
Broker CCASS participant ID : B01086
Contact person: Ms Chan
Tel no. (852)39296026

Last Update: 2024-11-11

How to submit a stock transfer in/out order?

You can login to EBSI GO and:
1. Select <Account> at the bottom.
2. Slide left in the middle selection bar and click <More> at the end.
3. Select <Transfer in Stock> / <Transfer out Stock> in the stock menu to fill in the information.

Last Update: 2024-11-11

How do I deposit my physical scrip?

1. You can deposit your physical scrip at our Customer Settlement Counter.
2. You can sell your shares immediately after the deposit. However, you may only physically withdraw the funds on T+12 days.
3. In the meantime, you can use the funds in your account to purchase shares.
4. The name on the physical scrip must be the same as the name of the account holder. If the share certificates are registered in the name of a nominee, then you need to provide proof of beneficial ownership.

Last Update: 2024-11-11

Will there be any notification of share dividend / bonus shares / scrip dividend?

We will send an email notification to customers of the share dividend/bonus shares/scrip dividend.

Last Update: 2024-11-11

Do I have the right to get dividend if I bought the stock on the Ex-dividend Date?

No, If you buy a stock on the Ex-dividend Date will not be entitled for the dividend payment.

Last Update: 2024-11-15

What types of orders can I submit to HKEx when trading HK shares?

There are currently seven types of orders:
1. At-auction Order (""AAO"")
2. At-auction Limit Order(""AALO"")
3. Limit order (""LO"")
4. Enhanced Limit order (""ELO"")
5. Special Limit order (""SLO"")
6. Good Till Date Order (""GTD"")
7. Stop Loss Limit Order(""SLLO"")

Last Update: 2024-11-11

What is a Limit order ("LO")?

A Limit order (LO) is an order submitted at a given price (Limit Price) that can only be matched with queued opposite orders exactly at the Limit Price. If there is a remaining portion of the order that is unmatched, that portion will remain a valid order until day end.

Please refer to HKEx website <http://www.hkex.com.hk> for the latest definition of order input types.

Last Update: 2024-11-15

What is an Enhanced Limit order ("ELO")?

An Enhanced Limit order (ELO) is an order submitted at a given price (Limit Price) that can be matched with queued opposite orders at the Limit Price and/or ten spreads better than the Limit Price. If there is a remaining portion of the order that is unmatched, that portion will be converted to a Limit order at the input Limit Price and remain a valid order until day end.

Please refer to HKEx website <http://www.hkex.com.hk> for the latest definition of order input types.

Last Update: 2024-11-12

What is a Special Limit order ("SLO")?

A Special Limit order (SLO) is effectively a market order submitted at a given price (Limit Price) that can be matched with queued opposite orders at up to ten best prices that are not worse than the input Limit Price. If there is a remaining portion of the order that is unmatched, that portion will be cancelled from the order queue.

Please refer to HKEx website <http://www.hkex.com.hk/> for the latest definition of order input types.

Last Update: 2024-11-12

What is an At-auction Limit order ("AALO")?

An At-auction Limit order (AALO) is an order with a specified price and is entered into the trading system during the Pre-opening Session and Closing Auction Session. An AALO with a specified price at or more competitive than the final Indicative Equilibrium Price (IEP) may be matched at the final IEP.

Unmatched AALOs will be converted into Limit orders and carried forward to the Morning Trading Session provided that the specified price of that AALO does not deviate nine times or more from the nominal price.

At-auction limit orders submitted at the Pre-opening Session will be cancelled if the input price deviates 19 spreads greater than the previous closing price or the nominal price. After the pre-opening session, any outstanding At-auction limit orders will be carried forward to the Continuous Trading Session as a valid limit order.

Please refer to HKEx website <https://www.hkex.com.hk/services/trading/securities/overview/trading-mechanism?sc_lang=en >for the latest definition of order input types.

Last Update: 2024-11-12

What is an At-auction order ("AAO")?

An At-auction order is an order with no specified price and is entered into the AMS/3 for execution at the final Indicative Equilibrium Price ("IEP"). It enjoys a higher order matching priority than At-auction Limit order ("AALO") and will be matched in time priority at the final IEP. Depending on market conditions, not all At-auction Orders can be matched; unmatched orders will be cancelled automatically after order matching period of the pre-opening session. The executed price (i.e. final IEP) is not known at the time of order input.

Last Update: 2024-11-11

What is 'Good Till Date Order' instruction?

Under the 'Good Till Date Order' function of Securities Trading Service, you can set the expiration date of your buy/sell order in the system from the current day to the 30th calendar days unless it is executed or cancelled.
For example, Today is Jan 5, 2022; you can set your valid order day until Feb 4, 2022. If your expiration date is on Feb 4, 2022, but your order is not executed (whether it is fully or partially) on or before Feb 4, 2022, your order or remaining order will be expired and cancelled in the system.

Last Update: 2024-11-12

What is 'Stop Loss Limit Order' instruction?

Stop Loss Limit Order' is a sell instruction that allows you to preset the selling price range, i.e. between Trigger Price and Lowest Selling Price. Once the current specific nominal price of the securities falls between the range of Trigger Price and Lowest Selling Price, your sell order will be submitted to the market. 'Stop Loss Limit Order' is available for Hong Kong stock trading only.

If HKEx Volatility Control Mechanism (VCM) is triggered, your submitted Stop Loss Limit order’s lowest selling price may be replaced by the VCM lower price limit if your pre-set lowest selling price is lower than the VCM lower price limit. Such sell order placed in the market during the cooling-off period will be continued until it is fully filled or the market close of that trade day, whichever is earlier. For the avoidance of doubt, if your pre-set lowest selling price is higher than the VCM lower limit, your Stop Loss Limit order will not be replaced.

For more details of the VCM mechanism and related HKEx announcement, please refer to HKEX website: http://www.hkex.com.hk/eng/market/sec_tradinfra/vcm_cas/vcm_cas.htm

Last Update: 2024-11-15

What is a Market Order (“MO”)?"

A “Market Order” is an order with no specified price, after receiving the order, system will match with queued opposite orders at up to 20 price spreads away from the nominal price (Buy order will be up to 20 price spreads above the nominal price, Sell order will be up to 20 price spreads below the nominal price); If there is no nominal price at the time of the market order, system will use the previous closing price provided by HKEx as the nominal price for spread calculations. Depending on market conditions, not all “Market Orders” can be completely matched, any unfilled quantity will be cancelled automatically and cannot be carried forward across different trading sessions.

Please refer to HKEx website for the latest definition of trade prices.

Last Update: 2024-11-12

How do I place an order in EBSI GO?

1. After logged-in to EBSI GO, select <Trading> at the bottom.
2. Click <Magnifier> at the top right corner of the screen and enter the stock code or name of the share.
3. Click <Trading> at the bottom right corner
4. Input your trade details and click ""Buy"" or ""Sell"" to place your order.

Last Update: 2024-11-11

How do I check the status of my placed trades in EBSI GO?

1. After logged-in to EBSI GO, select <Trading> at the bottom.
2. Press <Trading> at the bottom right corner
3. Select <Enquiry> and choose <Today's Transaction> or <Today's Order> to check your trade details.

Last Update: 2024-11-15

How do I change/cancel an open trade in EBSI GO?

1. After logged-in to EBSI GO, select <Trading> at the bottom.
2. Press <Trading> at the middle right side.
3. Select <Amend and Cancel>, select the relevant trade and choose <Amend>/<Cancel> to process it.

Last Update: 2024-11-11

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