HK Shares & Warrants
Hardware requirements
CPU : Pentium 4 or above
Memory : 1G MB or above
Free hard disk space : 40 MB or above
Modem : broadband connection preferable
Display resolution: Optimised for 1024 x 768 pixels
Web browsers requirements
For better and faster browsing experience, we recommend using latest version of the following mainstream browsers.
Last Update: 2016-07-08
In order to enjoy the full functionality of EBSI Direct Trading Page, we recommend the following optimal hardware and software specifications:
Last Update: 2022-02-17
To use the Streaming Real-time Quotes Service (“SRTQ service”), please make sure that you are using the HTML5-supported browsers, for example:
Last Update: 2020-07-09
We highly recommend our customers use a broadband connection to enjoy a more reliable and faster connection.
Last Update: 2016-07-08
It is most likely that you have installed a toolbar/software, which has the'Pop-up Blocker' function, meaning that the trading platform cannot be opened.Please check if you have installed such toolbar/software, e.g. Google Toolbar,Yahoo Companion Toolbar, or Windows XP Service Pack 2 (SP2).
To ensure the normal functioning of our trading platform, we recommend thebelow action:
Windows XP Service Pack 2 (SP2)
Firefox
Google toolbar
Yahoo! Companion toolbar
Last Update: 2022-01-04
Last Update: 2016-07-08
You can check your system configuration with My PC Settings in this website.
Last Update: 2016-07-08
We highly recommend customers to use Chinese Windows for viewing Chinese.
Windows 95 / 98 / ME
You can download and install the Chinese Font Pack from Microsoft and one of the following third-party Chinese plug-in systems to read Chinese. They support Windows 95 / 98 / ME / NT / 2000.
RichWIn
NJStar
UnionWay
Windows 2000 / XP
Chinese support is built in to Windows 2000 / XP, please enable with the following procedure:
Enable East Asian Language Support
Enable Chinese typing
Last Update: 2016-07-08
You can try to download the Sun Java Virtual Machine. Please click here to download and run the software.
(Click on the 'Download' on the right of 'Java SE Runtime Environment (JRE)' - JRE 6 Update 14)
After access to e-Futures Trading Platform, the below message may pop-up.
After press 'OK'
Enter your company IP address and Port, and then press 'Connect'.
How to get your company IP address and port:
At the top of Internet Explorer browser: Tools -> Internet Options -> Connections -> LAN settings -> Proxy Server, you will see the Address and Port.
If your computer problem cannot be solved by the above settings, your office computer network is behind a firewall, which prevents certain sites to be accessed. Therefore, you need to ask your IT department to add our website to your company's list of accessible websites.
Last Update: 2016-07-08
If you are using IE, you can choose 'File' then 'Print', and then select the frame (usually the lower in our case) you want to print.
If you are using Firefox, you can choose 'File' then 'Print', and then select the frame you want to print.
If you are using Netscape, you can click on the frame you want to print, then choose 'File' then 'Print Frame'.
Last Update: 2016-07-08
The daily eStatement and Research Reports are in PDF format.
To view them, you have to install Adobe Reader (version 4.0 or above). Please go to the Adobe website to download.
Last Update: 2016-07-08
PRC ID holders can open EBSI account through our mobile APP in a few steps.
Last Update: 2022-02-11
In order to enjoy the full functionality of Stock Options Trader Pro, we recommend the following optimal hardware and software specifications:
'Stock Options Trader Pro' system requirements:
Last Update: 2016-07-08
Last Update: 2016-07-08
Futures Trader Pro system requirements:
COMPUTER | RECOMMENDED |
CPU: | Pentium III 800MHz or above |
Memory (RAM): | 256MB or greater |
Free Hard Drive Space: | 100MB |
Operating System: | Win 98/ME/NT/2000/XP/vista/7/8 (32 bit/64 bit) [Do not support Win RT] |
Resolution: | 1024x768 |
Monitor: | 19 inches or greater |
Internet Access: | 2MB or above |
Firewall/Proxy Settings(if applicable): | Open outgoing TCP ports 8080 to 8089 |
Last Update: 2016-07-08